Course Overview

Build Stronger Teams Through Effective Leadership and Collaboration
Learn to analyse team dynamics, apply supervisory principles, and develop personal strategies to support cohesive and high-performing teams.

Enhance Communication and Resolve Workplace Conflicts Confidently
Gain practical skills in designing communication strategies, resolving conflicts, and monitoring performance to support continuous team improvement.

Align Team Efforts with Organisational Goals
Explore leadership techniques and change management approaches that ensure team performance contributes meaningfully to business objectives.

Learning Outcomes

Learning Unit 1: Understanding Team Dynamics for Effective Bonding

  • Analyse team roles and supervisory principles to establish a foundation for team bonding and collaboration.
  • Develop self-development techniques to enhance personal effectiveness in team leadership roles.

Learning Unit 2: Strengthening Communication and Conflict Resolution Skills

  • Design effective communication and conflict resolution strategies to promote a cohesive work environment.
  • Implement strategies to monitor and supervise individual and team performance, fostering a culture of continuous improvement.

Learning Unit 3: Developing Feedback and Leadership Techniques for Productivity

  • Apply leadership techniques and provide constructive feedback to inspire teams and enhance performance.

Learning Unit 4: Aligning Team Efforts with Organisational Objectives

  • Evaluate leadership strategies that align team performance with departmental goals.
  • Evaluate the effectiveness of workplace change projects ensuring alignment of team efforts with organisational goals.

Minimum Entry Requirements

  • Possess minimally a ‘N’ Level and/or listen, speak, read, and write English at a proficiency level equivalent to Employability Skills System Workplace Literacy (WPL) Level 5.
  • Use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 3.
  • Learners without the prerequisite will be allowed to be accepted in the course if they possess a minimum of 1 year of relevant work experience.

Course Reference Code

TGS-2025053487

Mode of Training

Classroom

Fees

FAQs

If your company is enrolling employees in WSQ training for the first time, you must declare your SME status through the SkillsFuture Business Portal to qualify for SSG funding. For detailed guidance, please refer to https://file.go.gov.sg/sfec-claim-guide

You will receive a confirmation email within three days of completing your registration via the provided link.

No, eligibility for SSG funding is limited to individuals holding a Long Term Visit Pass Plus (LTVP+). This support does not extend to holders of a Long Term Visit Pass (LTVP). For more information on the pass types, we encourage our learners to check with the Immigration & Checkpoints Authority (ICA) directly.

You can find a complete walkthrough in our detailed guide to downloading your WSQ certificates here. Individuals with SingPass logins will be able to download your WSQ certificates via https://www.myskillsfuture.gov.sg/.

Doris Chen
Assistant Manager,
Business Development
+65 8518 5863

  • Course Duration

09:00am to 06:00pm (Day 1)
09:00am to 06:00pm (Day 2)

  • Upcoming Schedule
  • Trainers