Course Overview
Develop Targeted Sales Strategies to Drive Performance
Learn to interpret customer behaviour, feedback, and market trends to design effective sales plans and promotional initiatives.
Set Clear Sales Goals and Motivate Teams
Gain practical skills to communicate sales targets, engage team members, and implement techniques to improve sales performance.
Monitor Sales Outcomes and Respond to Market Changes
Analyse internal and external factors influencing sales, track progress, and make data-informed recommendations for improvement.
Learning Outcomes
Learning Unit 1: Customer feedback, trends in customer behaviour and traffic generators
- Understand the significance of customer feedback including customer behaviour trends and traffic generators that affects sales target management.
Learning Unit 2: Sales strategies and tactics
- Interpret key elements and features of a sales plan and the various types of sales initiatives, such as promotional campaigns.
Learning Unit 3: Setting store sales target, communicating and motivating team members
- Communicate, drive and motivate team members to achieve the established sales targets.
Learning Unit 4: Assessing internal factors and techniques for increasing sales
- Assess internal factors influencing sales outcomes and implement techniques for increasing sales to new and existing customers in the retail environment.
Learning Unit 5: Evaluating business environment, competitor and economic activities
- Review the business environment, including competitor and economic activities and raise potential changes in store sales targets.
Learning Unit 6: Monitoring sales target and providing recommendations for improvement
- Monitor sales targets to improve staff productivity and make recommendations to support sales targets that are aligned to organisational objectives.
Minimum Entry Requirements
- Be able to listen, read, speak and write English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification Literacy Level 5.
Course Reference Code
TGS-2022017726
Mode of Training
Classroom
Fees
| Singapore Citizens (40 years old and above) |
|
|---|---|
| Full Course Fees (Before GST) | $750.00 |
| 9% GST (GST is calculated based on Full Course Fees) |
$67.50 |
| SkillsFuture Funding (Baseline) (50%) | -$375.00 |
| SkillsFuture Mid-Career Enhanced Subsidy (20%) |
-$150.00 |
| Nett Course Fees (After GST) | $292.50 |
| Singapore Citizens (21 to 39 years old), PRs / LTVP+ Holders (any age) |
|
|---|---|
| Full Course Fees (Before GST) | $750.00 |
| 9% GST (GST is calculated based on Full Course Fees) |
$67.50 |
| SkillsFuture Funding (Baseline) (50%) | -$375.00 |
| SkillsFuture Mid-Career Enhanced Subsidy (20%) |
NA |
| Nett Course Fees (After GST) | $442.50 |
| Funding Options |
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Post-Secondary Education Account (PSEA) Withdrawal Guidelines Eligibility Requirements
Checking PSEA Availability
Application Process
Late Application Policy For applications submitted less than 14 days before course commencement:
Frequently Asked Questions I am utilising my PSEA funds for this course, which fee structure applies to me?
PSEA Application Submission Guide When completing your PSEA Ad Hoc Withdrawal Application, please note:
* Important: Use the Course Reference Code found on our main page starting with TGS-xxx, not the skill code. For further enquiries regarding the usage of PSEA, please contact our administrative office at [email protected]. |
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UTAP Funding Eligibility This course qualifies for Union Training Assistance Programme (UTAP) funding for eligible members. Claim Procedure
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| Singapore Citizens / PRs / LTVP+ Holders (any age) |
|
|---|---|
| Full Course Fees (Before GST) | $750.00 |
| 9% GST (GST is calculated based on Full Course Fees) |
$67.50 |
| SkillsFuture Funding (Baseline) (50%) | -$375.00 |
| Enhanced Training Support for SMEs (20%) | -$150.00 |
| Nett Course Fees (After GST) | $292.50 |
| Foreigners (any age) | |
|---|---|
| Full Course Fees (Before GST) | $750.00 |
| 9% GST (GST is calculated based on Full Course Fees) |
$67.50 |
| SkillsFuture Funding (Baseline) (50%) | NA |
| Enhanced Training Support for SMEs (20%) | NA |
| Nett Course Fees (After GST) | $817.50 |
Eligibility for SSG funding is limited to individuals holding a Long Term Visit Pass Plus (LTVP+). This support does not extend to holders of a Long Term Visit Pass (LTVP).
SMEs enrolling employees in WSQ training for the first time must declare their status through the SkillsFuture Business portal to qualify for SSG funding. For more information, please refer to https://file.go.gov.sg/sfec-claim-guide.pdf
Adept Academy reserves the right to reclaim and recover any and all amounts of funding that are not disbursed by SkillsFuture Singapore (SSG) in the event that a learner fails to successfully complete the required assessment(s) or for any other reason as determined by SSG.
| Absentee Payroll | |
|---|---|
| Funding rate: Flat rate fixed at S$4.50 per hour of attended training | 16 training hours x $4.50 = $72.00 |
| SkillsFuture Enterprise Credit (SFEC) | |
| Skills Future Enterprise Credit (SFEC) provides financial support for workforce training, applicable to both local and foreign employees. Eligible companies can receive up to 90% funding for course fees. | $750.00 x 90% = $675.00 |
| Enterprise Innovation Scheme | |
| Option 1: Tax Deductions/ Allowances 400% tax deductions/ allowances on up to $400,000 of qualifying expenditure per year | Option 2: Cash Pay-out Convert up to $100,000 of the total qualifying expenditure across all the qualifying activities for each YA into a non-taxable cash payout at a conversion rate of 20%, in lieu of tax deductions and/ or allowances. |
| Course Fee and Funding Information | |
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| Small and Medium Enterprise (SME) Criteria | |
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Subjected to individual company's budget availability for SFEC. For more information, please refer to https://www.enterprisejobskills.gov.sg/content/upgrade-skills/sfec.html
SMEs enrolling employees in WSQ training for the first time must declare their status through the SkillsFuture Business portal to qualify forSSG funding. For more information, please refer to https://file.go.gov.sg/sfec-claim-guide.pdf
Adept Academy reserves the right to reclaim and recover any and all amounts of funding that are not disbursed by SkillsFuture Singapore (SSG) in the event that a learner fails to successfully complete the required assessment(s) or for any other reason as determined by SSG.
| Foreigners (any age) | |
|---|---|
| Full Course Fees (Before GST) | $750.00 |
| 9% GST (GST is calculated based on Full Course Fees) | $67.50 |
| Nett Course Fees (After GST) | $817.50 |
FAQs
Doris Chen
Assistant Manager,
Business Development
+65 8518 5863
09:00am to 06:00pm (Day 1)
09:00am to 06:00pm (Day 2)
To Be Announced