Course Overview

Be Equipped to Serve as a Data Protection Officer
Gain the essential knowledge and practical tools to take on the DPO role with clarity and confidence.

Build a Strong Data Protection Framework
Learn to create data inventory maps, assess compliance risks, and implement policies that safeguard personal data effectively.

Respond Confidently to Data Breaches and Risks
Understand how to manage data incidents, handle disputes, and communicate policies to ensure organisation-wide compliance.

Learning Outcomes

Learning Unit 1: Introduction to Personal Data Protection Act (PDPA)

  • Objectives of Data Protection Regime.
  • Key Terms – Personal Data, Business Contact Information (BCI), Individual & Organisations, Data Intermediary and Other Key Terms
  • Who will Not be Impacted
  • Introduction to Data Protection Frameworks Around the World

Learning Unit 2: Data Protection Provisions and Do Not Call Provisions

  • Overview of the PDPA 11 Key Obligations
  • Consent Obligation
  • Purpose Limitation Obligation
  • Notification Obligation
  • Access & Correction Obligation
  • Accuracy Obligation
  • Protection Obligation
  • Retention Limitation Obligation
  • Transfer Limitation Obligation
  • Accountability Obligation
  • Data Breach Notification (DBN) Obligation (New)
  • Data Portability Obligation (New)
  • Existing Data and Other Existing Laws
  • Selected Topics – Employment, NRIC
  • Selected Topics – Photography, CCTV, Anonymisation, Research & Analytics, Online
  • Activities, Data Activities Relating to Minors (New), Cloud Services (New)
  • Do Not Call Provisions & Spam Control Act
  • Clear and Unambiguous Consent
  • New obligation on third-party checkers
  • DNC Registry – What’s included and what’s not included in scope
  • Enforcement

Learning Unit 3: Role of Data Protection Officer (DPO)

  • Appointment of DPO
  • Functions of a DPO
  • (includes Data Protection Tools & Resources)
  • Governance Structures

Learning Unit 4: Create an Organisation’s Data Inventory Map (DIM) and Identify Possible Areas of Non-Compliance

  • What is a DIM and How to Create One for the Organisation
  • Example of a DIM

Learning Unit 5: Develop a Process for Dispute Resolution

  • Typical Complaint
  • Handling Process
  • What to Consider When Developing Process for Handling Complaints Relating to Data Protection
  • Example of Complaint Handling Process Relating to Data Protection

Learning Unit 6: Training and Communications to Staff for Compliance to Data Protection Provisions

  • Objectives and Outcomes of Staff Training and Communications
  • What to Consider When Developing a Training and Communications Plan
  • Example of a Training and Communications Plan

Learning Unit 7: Managing Data Breaches

  • What is a Data Breach and How Data Breach Could Occur
  • Responding to a Data Breach
  • Reporting the Incident and Recovery to Prevent Future Breaches

Minimum Entry Requirements

  • No Pre-requisites is needed

Course Reference Code

TGS-2022013300

Mode of Training

Classroom

Fees

FAQs

If your company is enrolling employees in WSQ training for the first time, you must declare your SME status through the SkillsFuture Business Portal to qualify for SSG funding. For detailed guidance, please refer to https://file.go.gov.sg/sfec-claim-guide

You will receive a confirmation email within three days of completing your registration via the provided link.

No, eligibility for SSG funding is limited to individuals holding a Long Term Visit Pass Plus (LTVP+). This support does not extend to holders of a Long Term Visit Pass (LTVP). For more information on the pass types, we encourage our learners to check with the Immigration & Checkpoints Authority (ICA) directly.

You can find a complete walkthrough in our detailed guide to downloading your WSQ certificates here. Individuals with SingPass logins will be able to download your WSQ certificates via https://www.myskillsfuture.gov.sg/.

Doris Chen
Assistant Manager,
Business Development
+65 8518 5863

  • Course Duration

09:00am to 06:00pm (Day 1)
09:00am to 06:00pm (Day 2)
09:00am to 05:00pm (Day 3)

  • Upcoming Schedule

25 – 27 August 2025,
Monday to Wednesday

22 – 24 September 2025,
Monday to Wednesday

27 – 29 October 2025,
Monday to Wednesday

17 – 19 November 2025,
Monday to Wednesday

15 – 17 December 2025,
Monday to Wednesday

  • Trainers